Orchestrating Event-Driven Analytics with Ease by Evan Stalter & Tim Nickel
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At State Farm our mission is to help more customers in more ways. To achieve that goal, a vast network of components across multiple platforms (PaaS, AWS, Salesforce, and Legacy to name a few) must flawlessly operate behind the scenes to help our agents and call center associates help new and existing customers. Much of this architecture today relies on synchronous point-to-point calls across these platforms, bringing potential challenges such as an outage that could negatively impact our daily…
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